|
Do you ...
 |
Have
a software problem ? |
|
Have
an environmental conflict that needs resolving ?
|
|
Suspect
a bug in an application or want one resolved ?
|
|
Operate
a poorly performing system that you wish to improve ?
|
|
Have
a VBA macro you wish to troubleshoot or enhance (e.g. Excel
macros, |
| |
Word
macros, integration with Microsoft Outlook or Exchange) ? |
| |
Want
to review an existing system before making changes or
improvements ? |
If
you do, then contact our Technical Support team now!
Our support team is available to give advice, perform
investigation and provide solutions to software problems you may encounter. We
can achieve this in a number of ways to suit your individual needs.
|
|
If
you have a specific problem that you or your helpdesk are trying to
resolve, then we may be able to help. Our support team has many years of
experience with both Windows & web-based environments, as well as the underlying
technologies and programming languages that run on it.
|
|
If
you don’t have a dedicated support group but want the peace of mind if
technical problems do arise with your desktop, server or web-based software,
then
contact
our support team today.
|
|
|
In today's complex environments, computer
systems don’t just run between 9am and 5pm, they often need to operate
24 hours a day. This maybe to provide batch “overnight” processing or in
support of web-site requests from around the world and across different time zones.
3Ds provides cover to clients outside of the normal office hours in
order to provide support to their end-users & customers even when
their own helpdesks are closed.
|
|
As
part of our support facilities, we utilise our own
Sentry-go monitoring solutions,
providing 24-hour monitoring of your environments & systems. These
are also available to purchase separately for use by your own
administrators, support teams & helpdesk.
|
|
|
For more information
on any of your support requirements, however, big or small please ...
|
Our Support Services 
One-off
Targeted Support